Frequently asked questions

Answers to commonly asked questions about our cloud infrastructure and hosting services

We support all major cloud platforms including Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and DigitalOcean. Our team has extensive experience with multi-cloud deployments and can help you choose the best platform for your specific needs and budget.
Migration timelines vary depending on the complexity and size of your infrastructure. Simple website migrations typically take 1-3 days, while complex enterprise applications may take 2-4 weeks. We provide detailed project timelines during our initial consultation and keep you updated throughout the process.
Yes, we provide 24/7 technical support for all our Professional and Enterprise clients. Our support team includes certified cloud architects and system administrators who can assist with any technical issues, monitoring alerts, or emergency situations that may arise.
Losing your device doesn't automatically compromise your account's security. It's recommended to contact our support team as soon as possible to disable the two-factor authentication on your lost device and set up the authentication on your new device. This process will help protect your account from unauthorized access while ensuring you can regain access to it.
No, we strictly adhere to a privacy-centric approach. Your personal information is never shared, sold, or monetized. We prioritize your privacy and ensure that your data remains confidential and only accessible to you.
Yes, you can access our platform on multiple devices. Your encrypted data remains synced across all devices, allowing you to seamlessly communicate and access your files and messages from anywhere.
Our platform provides ample storage space for your files and documents. However, there may be storage limitations based on the pricing plan you choose. We offer flexible plans to suit your needs and provide options to upgrade if you require additional storage capacity.
Yes, you can export your data from the platform. We offer export features that allow you to download your messages, files, and documents, ensuring you have a local copy for backup or migration purposes. It provides you with greater control and flexibility over your data.